This privacy policy explains how Top 10 Lawyers (top10lawyers.co.uk) collects, uses and looks after your personal data. We handle personal data in line with the UK General Data Protection Regulation and the Data Protection Act 2018.
What we collect
We collect personal data when you send a message through a form on our site. This can include your name, email address, phone number, location and details about your legal matter. Please don't send more detail about your matter than you need to.
We also collect information automatically through cookies and analytics tools, such as your browser type, the pages you visit and how long you spend on the site.
How we use it and why
We use your details to reply to your message. Where you've asked for help finding a solicitor, we may, with your agreement, pass your details to a law firm that handles your kind of matter. We don't pass on enquiries about personal injury claims, and we don't sell your personal data.
Our lawful basis is your consent where you ask us to put you in touch with a firm, and our legitimate interest in running the site and replying to messages.
Cookies and analytics
Our site uses cookies and analytics to understand how the site is used and to improve it. You can turn cookies off in your browser settings, though some parts of the site may not work as well.
Third party services
We use third party services to run the site, and they may process data on our behalf. These include Cloudflare (hosting and spam protection for our forms), an email delivery service that sends enquiries to us, and Google Analytics. Some of these providers may process data outside the UK, with safeguards in place.
How long we keep it
We keep enquiries only as long as we need them to deal with your message, and no longer than 12 months.
Your rights
You can ask for a copy of the personal data we hold about you, ask us to correct or delete it, or withdraw your consent, by emailing [email protected]. If you're unhappy with how we've handled your data, you can complain to the Information Commissioner's Office (ico.org.uk).
Changes to this policy
We may update this policy from time to time, and the current version will always be on this page. Last updated: October 2026.